Miosoft’s Customer Conversation™ suite enables firms to start every customer interaction with a complete picture of their customers, regardless of who initiated the contact.

Miosoft’s Customer Context™ Cache is always ready for your customer requests by maintaing a single view for each customer from all legacy and customer-facing systems.

Miosoft’s Customer Context™ Server delivers a continuously updated Customer Context to all customer touchpoint applications within a second.

Miosoft helps companies that select best-of-breed CRM and e-commerce applications from multiple vendors in building a consistent view of each customer.

Miosoft™ Data Migration Services (DMS)

Miosoft Corporation offers a unique new service to assist companies with data migration projects. Aimed at automating tedious manual transformation of a wide variety of data, miosoft’s Data Migration Services can save companies both time and money.

Typical applications are:

Consolidation of customer databases after mergers or acquisitions
Retirement of legacy systems
Clean-up of customer information before introducing a Customer Relationship Management (CRM) solution
Continuous data consolidation in support of CRM applications
Data synchronization for enterprise systems running in parallel
Merge and Purge of customer information for database marketing

Miosoft’s service is most valuable for:

Transforming data between systems with incompatible semantics
Complex data with recursive structures as in financial, CAD, scientific, and manufacturing systems
Translation between flat, relational and object-oriented data models
Cardinality mismatch between source and/or destination data (records have to be split or merged across sources)
Impedance mismatch between the semantics of source data
Contradicting values for the same attribute in source data sets
Low data quality – not every attribute field can be trusted. Based on client-specified heuristics, only certain combinations of attributes are trustworthy
Large volumes of data (Miosoft has successfully consolidated over 50 million source records from more than 5,000 sources into one comprehensive customer file)

A Data Migration Services project is executed in five phases:

Design of a meta-model representing the semantics of all data sources and destinations
Map each source and destination to the meta-model using powerful transformation rules
Specify the identification rules for matching related data items
Define the attribute selection rules for conflicting attribute values
Run the data migration once, repeatedly, or continuously

Miosoft’s Data Migration Services are based on a powerful parallel-processing engine. Whether your data volume is 100,000 or 100 million records, your data will be processed quickly.

Data Migration Services projects can be conducted as an outsourced service, or if the sensitivity of the data requires, as an in-house service.

Miosoft’s Data Migration Services are priced based on the number of data records (volume), the number of data sources, and the number of rules necessary to consolidate. Data Migration Services are offered for one-time consolidations, for repeated runs and for continuous, real-time consolidations.

Call (608) 276-7421 for more information on Miosoft’s Data Migration Services or email your questions to dms@miosoft.com