Miosoft’s Customer ContextCache is always ready for your customer requests by maintaing a single view for each customer from all legacy and customer-facing systems.

Miosoft’s Customer ContextServer delivers a continuously updated Customer Context to all customer touchpoint applications within a second.

Miosoft helps companies that select best-of-breed CRM and e-commerce applications from multiple vendors in building a consistent view of each customer.

 

Customer Context Server

Features

Benefits

Technology

How to survive without one

Customer Identity

Customer Context Cache

Why cache customer data?

Flexible Deployment

Customer Context

Basic Customer Data

Customer Analytics and Rules

Customer Relationships

Requirements for a Customer Context

Relationship Examples

Quick Deploy™ Interface

Customer Modeling

Data Sources

Formatting & Mapping

Case Study

 

Quick Deploy™ Interface

Miosoft's Quick Deploy interface puts all the power of the Customer Context™ Server and Customer Context™ Cache at an administrator's fingertips. It integrates all the separate functions of design, implementation and administration making miocon™ configuration and installation a painless process.

The Quick Deploy Interface design features allows users to graphically customize a template customer model or to create a new one from scratch. Data sources can be defined and their formats mapped to the customer model. 

The implementation features take the design specifications and convert them into executable modules.

The administration features define how data and processes are distributed to configured servers and monitor executing processes.

By having the complete life cycle under one roof, implementers can concentrate on the core customer model and not on integrating the integration solution!